There should be nothing that gets in the way of you and your Espadrils, which is why we try to make payments easier too. Here are a few answers to some of our most common questions on payment.
WHAT ARE MY PAYMENT OPTIONS?
We have many payment options available for you to pay for your order:
- Credit/Cheque card (Visa, MasterCard)
- Manual EFT/Deposit directly into our bank account
- SnapScan payments
OUR BANK DETAILS FOR DIRECT EFT OR BANK DEPOSIT PAYMENTS ARE:
Please use your Name or ESxxxx order number as a reference when making a direct payment to our bank account.
CAN I PAY USING A DEBIT CARD?
Yes, if your Debit/Cheque card has a chip and pin, CVV number and an expiry date, as well as a Visa or Mastercard logo, you can use it to make your payment.
WHAT IS A CVV NUMBER?
A CVV Number (Card Verification Value) on your credit card or debit card is a 3 digit number on the back of your VISA® and MasterCard® branded credit and debit cards.
HOW DO I PAY USING A CREDIT CARD?
When you select credit card as the payment option on the checkout page, you will be directed to a secure payment page where you can enter your credit card details. This process is safe and secure. Our payment gateway only uses the strictest form of encryption, and we never see or store your credit card information.
IS PAYING BY CREDIT CARD SAFE?
Yes. It's actually the safest way to pay for anything online. Our payment gateway partner, PayFast, spends a ton of time and money making sure that their infrastructure uses some of the most up to date and secure payment infrastructure in the world.
All our credit card transactions take place on a secure page off site. We never see your credit card details and our payment gateway only uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.
We accept the following cards on our online store:
HOW DO I PAY VIA EFT / DIRECT DEPOSIT?
If you select EFT/Bank Deposit on checkout, our banking details and instructions for the payment will be shown to you once your order is placed. Our bank details will also be included in the order confirmation email that is sent to you after placing your order. It is then up to you to make sure that your payment is made into our bank for order.
Please note: We will only start your production order once your payment has cleared in our bank account.
CAN I PLACE AN ORDER AND PAY WHEN I COLLECT OR ONCE MY ESPADRILS ARE DELIVERED?
No. Unfortunately we don't accept orders that are not paid for on order. As soon as we have your order and payment, we do our best to get your parcel out to you as quickly as possible and we will send you tracking updates as soon as your parcel has been booked out with our couriers.