ExchangesAll our espadrilles are handmade to order. This allows us to offer a higher level of customisation in the design as well as the fit of the shoe.Therefore we cannot accept returns, however should you have an issue with the fit, we will happily make the necessary adjustments to your shoe, so you are happy with the final product. Kindly select your “foot type” to ensure you get your perfect fit.Please email firstname.lastname@example.org with your order number and we will get back to you.RepairsShould you request a repair, please email email@example.com and we will send you a price list. Please know that shipping costs are at the client’s cost.Please note: regrettably we cannot accept returns or exchanges on international orders or any “sale” or discounted items. Thank you.