ORDERING AND DELIVERY
HOW WILL I KNOW MY SIZE?
You will see a link to our size guide on each product page. You are also welcome to contact us for advice on products and sizing.
HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
You will receive a shipping confirmation with a tracking link as soon as your order is dispatched. The link becomes active once the carrier picks up and scans your shipment. Therefore, it's possible that the link won't immediately work when you receive it in the shipping confirmation. If you have an account, you can log in and find the tracking no. under 'Orders'.
Please contact Customer Service as soon as you discover your order is not as expected. If you received a damaged/faulty product, please send a picture to our Customer Service of the product showing the issue and forward your receipt and/or online order number. We need this information before processing your refund.
RETURN & REFUND
Please find a guide on how to return your order here.
Once we have processed your return you will receive an email. If it has been more than 12 days since you sent it back and you have not heard back from us, please contact Customer Service and we will assist you.
Unfortunately, we don’t offer online exchanges at the moment.